Attended an interesting masterclass about IBCS, organized by DataConnected. Ronald van Lent, owner of JUGO and 1st certified ICBS trainer in the Netherlands, reviewed the SUCCESS factors of IBCS with us in order to achieve these standards. Daniël Doorduin, Center of Excellence Lead – EIM Insights & Analytics at Philips, presented the customer case “The PHILIPS Journey towards IBCS”. He took us through the process of the early start of IBCS, the impact it had (and...